Case Studies Selected for 2017 Institute

Case Studies Selected for 2017 Institute

  • 31 May 2017
2017 NASCA Institute on Management and Leadership
October 10-13, 2017
Atlanta, GA

The Institute on Management and Leadership is a premier and engaging two-day executive education program led by the Leadership for a Networked World at Harvard University. This event invites state chief administrators and industry leaders to work side-by-side to discuss challenges for 2017 and develop new tools for success in state government.  Registration and sponsorship opportunities are now available. This year's theme is the Velocity of Change

Earlier this month, the planning committee selected the two case study concepts (see below) that Leadership for a Networked World at Harvard University will prepare for the Institute. Thank you to all state members who submitted case study ideas for this very competitive selection process.   

Commonwealth of Pennsylvania: HR and IT Consolidation
Pennsylvania is currently in the journey to transition 3,000 information technology and human resource full time employees  into the Office of Administration to create a delivery center model. This restructuring will improve services while also reducing costs and streamlining collective efforts. The unified model will also shift HR from a functional perspective to a HR as a business service. Although they're early in the effort, the state has already transitioned several transactional HR functions such as payroll, open-enrollment, off-boarding, and several IT functions like emails, telecom and data centers are already centralized. 

State of Tennessee: Alternative Workplace Solutions 
Tennessee Department of General Services has adopted a new workforce strategy that
leverages technology to provide customer-centric services at a lower cost and manage
the risk of having a workforce in which 50 percent are eligible to retire over the next five years.  This program, which began with the financial institutions and economic and community  development agencies, introduces work from home, mobile work, and free address  programs. 
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